Warning: This product contains nicotine.
Nicotine is an addictive chemical.
The government's war on vape continues. Adult signature will now be required effective March 28th. If signing for your vape order is an issue then stock up now. In addition to the required adult signature, many carriers such as Fed Ex (1-800-463-3339) and UPS (1-800-742-5877) have proactively chosen to no longer ship vaping products, so your shipping options have changed! Click here to learn more.

Shipping Policy

A thorough overview of our shipping policies and procedures.

Shipping Alert: Due To Extreme Weather Conditions And Covid-19, Order Delays May Occur. We Encourage You To Plan Ahead, Order Well In Advance, And Be Prepared For Delays. Due To Carrier Policy Changes, Refunds Cannot Be Provided For Delayed Orders.

 

Shipping Schedule

 

We do our very best to ship orders as quickly as possible. Orders received before 2:30pm EST Monday-Friday are normally shipped the same day. Orders received on Saturday and Sunday will ship out on Monday except Saturday orders received before 10:30am EST will ship the same day if one of the expedited shipping options (next day, 2-day or 3-day shipping) is selected. This schedule may vary slightly during extremely busy times such as promotional and holiday sales events.

 

Free Shipping

 

Free Shipping on Orders Over $50 (Shipping Within the USA, US Territories, APO, FPO, and DPO)

Free shipping will be available on all orders over $50 when shipping within the USA, US Territories, APO, FPO and DPO. The order total before tax and shipping must be over $50 after any discounts have been applied for the free shipping option to become available. The free shipping method for shipments weighing less than one pound to all US states except CA, AK and HI will be via USPS First Class Package Service. This service delivers six days per week (Mon – Sat). No Sunday deliveries. USPS First Class Package typically delivers in 3-7 business days within the 48 contiguous states. Tracking information is available on the USPS website or app. The free shipping method for shipments weighing one pound or greater to all 50 US states and all shipments regardless of weight to AK, HI, CA, US Territories, APO, FPO and DPO will be via USPS Priority Mail. This service delivers 6 days per week (Mon - Sat) and typically delivers to the 50 US states in 2-5 days (depending on your distance from the USPS Jacksonville FL distribution center). Deliveries to US Territories, APO, FPO, and DPO addresses require additional time and final delivery will be by the destination country’s postal service. Tracking is available on the USPS website.

 

Free Shipping on E-liquid Over $20 (Shipping Within the USA, US territories, APO, FPO, and DPO)

Free shipping will be available on any orders which include e-liquid purchases exceeding $20 when shipping within the USA, US Territories, APO, FPO, and DPO. The e-liquid portion of the order before tax and shipping must be over $20 after any discounts have been applied for the free shipping option to become available. The free shipping method for shipments weighing less than one pound to all US states except CA, AK and HI will be via USPS First Class Package Service. This service delivers six days per week (Mon – Sat). No Sunday deliveries. USPS First Class Package typically delivers in 3-7 business days within the 48 contiguous states. Tracking information is available on the USPS website or app. The free shipping method for shipments weighing one pound or greater to all 50 US states and all shipments regardless of weight to AK, HI, CA, US Territories, APO, FPO and DPO will be via USPS Priority Mail. This service delivers 6 days per week (Mon - Sat) and typically delivers to the 50 US states in 2-5 days (depending on your distance from the USPS Jacksonville FL distribution center). Deliveries to US Territories, APO, FPO, and DPO addresses require additional time and final delivery will be by the destination country’s postal service. Tracking is available on the USPS website.

 

2nd-Day Shipping Upgrade for $4.95 on Orders Qualifying for Free Shipping (DISCONTINUED)

Both FedEx and UPS have decided to no longer carry vape products, so the 2-day service upgrade has been discontinued.

 

USA Domestic Shipping Methods

 

Economy Shipping

The Economy shipping method for shipments weighing less than one pound to all US states except CA, AK and HI will be via USPS First Class Package Service. This service delivers six days per week (Mon – Sat). No Sunday deliveries. USPS First Class Package typically delivers in 3-7 business days within the 48 contiguous states. Tracking information is available on the USPS website or app. The free shipping method for shipments weighing one pound or greater to all 50 US states and all shipments regardless of weight to AK, HI, CA, US Territories, APO, FPO and DPO will be via USPS Priority Mail. This service delivers 6 days per week (Mon - Sat) and typically delivers to the 50 US states in 2-5 days (depending on your distance from the USPS Jacksonville FL distribution center). Deliveries to US Territories, APO, FPO, and DPO addresses require additional time and final delivery will be by the destination country’s postal service. Tracking is available on the USPS website.

 

Standard Shipping

The Standard shipping method to all 50 US states, US Territories, APO, FPO and DPO will be via USPS Priority Mail. This service delivers 6 days per week (Mon - Sat) and typically delivers to the 50 US states in 2-5 days (depending on your distance from the USPS Jacksonville FL distribution center). Deliveries to US Territories, APO, FPO, and DPO addresses require additional time and final delivery will be by the destination country’s postal service. Tracking is available on the USPS website.

 

Next Day/2 Day Shipping

Expedited shipping service will be USPS Priority Mail Express. This service is available to the 50 US states, US territories, APO, FPO and DPO. This is guaranteed service with some exceptions and delivers in 1-2 days to the 50 US states (depending on your distance from the USPS Jacksonville FL distribution center). US Territories, APO, FPO and DPO require additional time. Tracking is available on the USPS website.

 

International Shipments

International shipments are not permitted from this site by design. International customers have a much larger menu of options to choose from based on FDA regulations, and should shop for their Halo products on www.Halocig.Com. In the event a shipment is accidentally permitted by the system, the below policy applies:

 

Cancellation

We may choose to cancel and refund your order at our discretion.

 

Import Taxes & Duty

Please note that your international order may be subject to import duties, taxes, tariffs, customs charges, DDP, VAT and the like once the package reaches your country. These fees, duties, or taxes are not included in your billed shipping cost. All these import fees, duties, and taxes are the responsibility of the customer. Import fees, duties and taxes levied by the host country are beyond our control and scope. We urge our customers to check with their local authorities to see what kind of import fees, duties, or taxes are levied by the country they reside in. Shipping charges will not be refunded for any shipment refused by international customers for import fees, duties, or tax liability. If packages need to be reshipped, additional shipping costs will also apply. Products refused by customers for import fees, duties, or tax liability and returned to our facility will be subject to a 15% restocking fee.

 

Import Regulations

It is the customer's responsibility to know the laws in his or her country/jurisdiction prior to purchasing products. Any fees resulting from the blockage of products into a country are the sole responsibility of the customer. No products will knowingly be shipped or transferred to a person in any jurisdiction where it is unlawful to receive or possess such products. Shipping charges will not be refunded for any shipments refused by the destination country’s customs for failure to comply with local laws. Products refused by customs or customers for failure to meet local laws will be subject to a 15% restocking fee.

 

International Shipment Methods

 

Economy Shipping

Economy shipping service will be via a carrier of our choosing. We guarantee delivery to the destination country's postal service only. The destination country’s postal service will make final delivery. Tracking for this service is usually and only up to the delivery to the destinations country’s postal service.

 

Standard Shipping

Standard shipping service will be USPS Priority Mail International. USPS Priority Mail International is for packages weighing up to 70 pounds or 31.75 kilograms. This service includes tracking and typically delivers within 6-10 business days.

 

Expedited Shipping

Expedited shipping service will be via USPS Priority Mail Express International or DHL Express Worldwide. USPS Priority Mail Express international accepts packages weighing up to 70 pounds or 31.75 kilograms. This service includes tracking and typically delivers within 3-5 business days. DHL Express Worldwide accepts packages weighing up to 150 pounds or 68 kilograms. This service includes tracking and typically delivers within 2-4 business days.

Please note, FedEx and UPS are no longer carrying vape products, and this includes international delivery.

 

Last Updated: February 25, 2021