Warning: This product contains nicotine.
Nicotine is an addictive chemical.

Shipping Policy

HALO SHIPPING POLICY

SHIPPING SCHEDULE

WE DO OUR VERY BEST TO SHIP ORDERS AS QUICKLY AS POSSIBLE. ORDERS RECEIVED BEFORE 2:30PM EST MONDAY-FRIDAY ARE NORMALLY SHIPPED THE SAME DAY. ORDERS RECEIVED ON SATURDAY AND SUNDAY WILL SHIP OUT ON MONDAY EXCEPT SATURDAY ORDERS RECEIVED BEFORE 10:30AM EST WILL SHIP THE SAME DAY IF ONE OF THE EXPEDITED SHIPPING OPTIONS (NEXT DAY, 2-DAY OR 3-DAY SHIPPING) IS SELECTED. THIS SCHEDULE MAY VARY SLIGHTLY DURING EXTREMELY BUSY TIMES SUCH AS PROMOTIONAL AND HOLIDAY SALES EVENTS.

 

FREE SHIPPING:

FREE SHIPPING ON ORDERS OVER $50 (SHIPPING WITHIN THE USA, US TERRITORIES, APO, FPO, AND DPO)

FREE SHIPPING WILL BE AVAILABLE ON ALL ORDERS OVER $50 WHEN SHIPPING WITHIN THE USA, US TERRITORIES, APO, FPO AND DPO. THE ORDER TOTAL BEFORE TAX AND SHIPPING MUST BE OVER $50 AFTER ANY DISCOUNTS HAVE BEEN APPLIED FOR THE FREE SHIPPING OPTION TO BECOME AVAILABLE. THE FREE SHIPPING METHOD TO THE CONTIGUOUS 48 STATES WILL BE VIA FEDEX SMARTPOST. THIS SERVICE DELIVERS SIX DAYS PER WEEK (MON – SAT). NO SUNDAY DELIVERIES. FEDEX SMARTPOST TYPICALLY DELIVERS IN 2-6 BUSINESS DAYS WITHIN THE 48 CONTIGUOUS STATES. TRACKING INFORMATION IS AVAILABLE ON THE FEDEX WEBSITE OR APP. FEDEX FULLY DELIVERS THE MAJORITY OF THEIR SMARTPOST PACKAGES VIA THEIR FEDEX GROUND HOME OR BUSINESS NETWORK, BUT CERTAIN SMARTPOST PACKAGES MAY BE HANDED-OFF TO THE USPS AT THE DELIVERY DESTINATION CITY FOR FINAL DELIVERY BY A USPS MAIL CARRIER. THE FREE SHIPPING METHOD TO AK AND HI WILL BE FEDEX 2-DAY SERVICE FOR MOST ORDERS. TRACKING IS AVAILABLE ON THE FEDEX WEBSITE OR APP. THE FREE SHIPPING METHOD TO US TERRITORIES, APO, FPO, AND DPO WILL BE USPS PRIORITY MAIL. THIS SERVICE DELIVERS 6 DAYS PER WEEK (MON - SAT) AND TYPICALLY DELIVERS IN 5-12 DAYS. TRACKING IS AVAILABLE ON THE USPS WEBSITE.

FREE SHIPPING ON E-LIQUID OVER $20 (SHIPPING WITHIN THE USA, US TERRITORIES, APO, FPO, AND DPO)

FREE SHIPPING WILL BE AVAILABLE ON ANY ORDERS WHICH INCLUDE E-LIQUID PURCHASES EXCEEDING $20 WHEN SHIPPING WITHIN THE USA, US TERRITORIES, APO, FPO, AND DPO. THE E-LIQUID PORTION OF THE ORDER BEFORE TAX AND SHIPPING MUST BE OVER $20 AFTER ANY DISCOUNTS HAVE BEEN APPLIED FOR THE FREE SHIPPING OPTION TO BECOME AVAILABLE. THE FREE SHIPPING METHOD TO THE 48 CONTIGUOUS US STATES WILL BE VIA FEDEX SMARTPOST. THIS SERVICE DELIVERS SIX DAYS PER WEEK (MON – SAT). NO SUNDAY DELIVERIES. FEDEX SMARTPOST TYPICALLY DELIVERS IN 2-6 BUSINESS DAYS WITHIN THE 48 CONTIGUOUS STATES. TRACKING INFORMATION IS AVAILABLE ON THE FEDEX WEBSITE OR APP. FEDEX FULLY DELIVERS THE MAJORITY OF THEIR SMARTPOST PACKAGES VIA THEIR FEDEX GROUND HOME OR BUSINESS NETWORK, BUT CERTAIN SMARTPOST PACKAGES MAY BE HANDED-OFF TO THE USPS AT THE DELIVERY DESTINATION CITY FOR FINAL DELIVERY BY A USPS MAIL CARRIER.THE FREE SHIPPING METHOD TO AK AND HI WILL BE FEDEX 2-DAY SERVICE FOR MOST ORDERS. TRACKING IS AVAILABLE ON THE FEDEX WEBSITE OR APP. THE FREE SHIPPING METHOD TO US TERRITORIES, APO, FPO, AND DPO WILL BE USPS PRIORITY MAIL. THIS SERVICE DELIVERS 6 DAYS PER WEEK (MON - SAT) AND TYPICALLY DELIVERS IN 5-12 DAYS. TRACKING IS AVAILABLE ON THE USPS WEBSITE.

2ND-DAY SHIPPING UPGRADE FOR $4.95 ON ORDERS QUALIFYING FOR FREE SHIPPING

THIS UPGRADE ONLY APPLIES TO ORDERS SHIPPING TO THE 50 US STATES, AND IS NOT AVAILABLE TO US TERRITORIES, APO, FPO, OR DPO. WHEN SELECTED THIS UPGRADE WILL BE VIA FEDEX 2-DAY SERVICE. FEDEX 2-DAY SERVICE IS GUARANTEED 2 BUSINESS DAY DELIVERY BY 4:30PM LOCAL TIME TO MOST BUSINESS ADDRESSES AND BY 8:30PM LOCAL TIME TO RESIDENTIAL ADDRESSES WITHIN THE 50 US STATES. DELIVERS FIVE DAYS PER WEEK (MON – FRI).

USA DOMESTIC SHIPPING METHODS:

ECONOMY SHIPPING

ECONOMY SHIPPING SERVICE WILL BE VIA FEDEX SMARTPOST. THIS SERVICE DELIVERS SIX DAYS PER WEEK (MON – SAT). NO SUNDAY DELIVERIES. FEDEX SMARTPOST TYPICALLY DELIVERS IN 2-6 BUSINESS DAYS WITHIN THE 48 CONTIGUOUS STATES (6-8 DAYS TO ALASKA, HAWAII, PUERTO RICO AND APO-FPO’S). THIS SERVICE ACCEPTS SHIPMENTS WEIGHING BETWEEN 1 OUNCE TO 70 POUNDS. TRACKING INFORMATION IS AVAILABLE ON THE FEDEX WEBSITE OR APP. FEDEX FULLY DELIVERS THE MAJORITY OF THEIR SMARTPOST PACKAGES VIA THEIR FEDEX GROUND HOME OR BUSINESS NETWORK, BUT CERTAIN SMARTPOST PACKAGES MAY BE HANDED-OFF TO THE USPS AT THE DELIVERY DESTINATION CITY FOR FINAL DELIVERY BY A USPS MAIL CARRIER.

STANDARD SHIPPING

STANDARD SHIPPING SERVICES INCLUDE OUR CHOICE OF USPS PRIORITY MAILFEDEX GROUND HOME DELIVERYFEDEX GROUND BUSINESS OR UPS GROUND. USPS PRIORITY MAIL DELIVERS SIX DAYS PER WEEK (MON-SAT) WITHIN 1-4 DAYS TO ALL 50 STATES PLUS PUERTO RICO. DELIVERIES TO US TERRITORIES, APO, FPO, AND DPO ADDRESSES REQUIRE ADDITIONAL TIME AND FINAL DELIVERY WILL BE BY THE DESTINATION COUNTRY’S POSTAL SERVICE. SHIPMENT TRACKING IS AVAILABLE ON THE USPS WEBSITE. FEDEX GROUND HOME DELIVERY DELIVERS TO RESIDENTIAL ADDRESSES SEVEN DAYS PER WEEK WITHIN 1-5 DAYS TO THE CONTIGUOUS 48 STATES AND WITHIN 7 DAYS TO ALASKA AND HAWAII. FEDEX GROUND BUSINESS DELIVERS TO BUSINESS ADDRESSES FIVE DAYS PER WEEK (MON-FRI) WITHIN 1-5 BUSINESS DAYS TO THE CONTIGUOUS 48 STATES AND WITHIN 7 BUSINESS DAYS TO ALASKA AND HAWAII. TRACKING IS AVAILABLE ON THE FEDEX WEBSITE OR APP FOR BOTH GROUND SERVICES. UPS GROUND DELIVERS TO BOTH RESIDENTIAL AND BUSINESS ADDRESSES SIX DAYS PER WEEK (MON- SAT) WITHIN 1-5 DAYS TO THE CONTIGUOUS 48 STATES AND WITHIN 6 DAYS TO HAWAII. TRACKING IS AVAILABLE ON THE UPS WEBSITE.

NEXT DAY, 2ND-DAY, AND 3RD-DAY SHIPPING

EXPEDITED/TIME DEFINITE SHIPPING SERVICES INCLUDE OUR CHOICE OF FEDEX STANDARD OVERNIGHT FOR NEXT DAY SERVICEFEDEX 2 DAY ,FEDEX EXPRESS SAVER FOR 3RD DAY SERVICE, USPS PRIORITY MAIL EXPRESS (1-2 DAY SERVICE)FEDEX STANDARD OVERNIGHT IS GUARANTEED NEXT BUSINESS DAY DELIVERY BY 3PM LOCAL TIME TO MOST U.S. BUSINESS ADDRESSES, BY 4:30PM LOCAL TIME TO BUSINESS ADDRESSES IN RURAL AREAS AND BY 8:30PM TO RESIDENTIAL ADDRESSES WITHIN THE 50 US STATES. THIS SERVICE DELIVERS FIVE DAYS PER WEEK (MON -FRI). FEDEX 2 DAY IS GUARANTEED TWO BUSINESS DAY DELIVERY BY 4:30PM LOCAL TIME TO MOST BUSINESS ADDRESSES AND BY 8:30PM LOCAL TIME TO RESIDENTIAL ADDRESSES WITHIN THE 50 US STATES AND DELIVERS FIVE DAYS PER WEEK (MON – FRI). USPS PRIORITY MAIL EXPRESS IS GUARANTEED 1-2 DAY DELIVERY AND DELIVERS SIX DAYS PER WEEK (MON – SAT) BY 10:30AM. TRACKING IS AVAILABLE ON THE USPS WEBSITE. FEDEX EXPRESS SAVER (3 DAY) IS GUARANTEED THREE BUSINESS DAY DELIVERY BY 4:30PM LOCAL TIME TO MOST BUSINESS ADDRESSES AND BY 8:30PM LOCAL TIME TO RESIDENTIAL ADDRESSES WITHIN THE 50 US STATES ONLY AND DELIVERS FIVE DAYS PER WEEK (MON – FRI). TRACKING IS AVAILABLE FOR ALL FEDEX SERVICES ON THEIR WEBSITE OR APP.

 

INTERNATIONAL SHIPMENTS:

INTERNATIONAL SHIPMENTS AR ENOT PERMITTED FROM THIS SITE BY DESIGN. INTERNATIONAL CUSTOMERS HAVE A MUCH LARGER MENU OF OPTIONS TO CHOOSE FROM BASED ON FDA REGULATIONS, AND SHOULD SHOP FOR THEIR HALO PRODUCTS ON WWW.HALOCIG.COM

IN THE EVENT A SHIPMENT IS ACCIDENTALLY PERMITTED BY THE SYSTEM, THE BELOW POLICY APPLIES:

CANCELLATION 

WE MAY CHOOSE TO CANCEL AND REFUND YOUR ORDER AT OUR DISCRETION. 

IMPORT TAXES & DUTY

PLEASE NOTE THAT YOUR INTERNATIONAL ORDER MAY BE SUBJECT TO IMPORT DUTIES, TAXES, TARIFFS, CUSTOMS CHARGES, DDP, VAT AND THE LIKE ONCE THE PACKAGE REACHES YOUR COUNTRY. THESE FEES, DUTIES, OR TAXES ARE NOT INCLUDED IN YOUR BILLED SHIPPING COST. ALL THESE IMPORT FEES, DUTIES, AND TAXES ARE THE RESPONSIBILITY OF THE CUSTOMER. IMPORT FEES, DUTIES AND TAXES LEVIED BY THE HOST COUNTRY ARE BEYOND OUR CONTROL AND SCOPE. WE URGE OUR CUSTOMERS TO CHECK WITH THEIR LOCAL AUTHORITIES TO SEE WHAT KIND OF IMPORT FEES, DUTIES, OR TAXES ARE LEVIED BY THE COUNTRY THEY RESIDE IN. SHIPPING CHARGES WILL NOT BE REFUNDED FOR ANY SHIPMENT REFUSED BY INTERNATIONAL CUSTOMERS FOR IMPORT FEES, DUTIES, OR TAX LIABILITY. IF PACKAGES NEED TO BE RESHIPPED, ADDITIONAL SHIPPING COSTS WILL ALSO APPLY. PRODUCTS REFUSED BY CUSTOMERS FOR IMPORT FEES, DUTIES, OR TAX LIABILITY AND RETURNED TO OUR FACILITY WILL BE SUBJECT TO A 15% RESTOCKING FEE.

IMPORT REGULATIONS

IT IS THE CUSTOMER'S RESPONSIBILITY TO KNOW THE LAWS IN HIS OR HER COUNTRY/JURISDICTION PRIOR TO PURCHASING PRODUCTS. ANY FEES RESULTING FROM THE BLOCKAGE OF PRODUCTS INTO A COUNTRY ARE THE SOLE RESPONSIBILITY OF THE CUSTOMER. NO PRODUCTS WILL KNOWINGLY BE SHIPPED OR TRANSFERRED TO A PERSON IN ANY JURISDICTION WHERE IT IS UNLAWFUL TO RECEIVE OR POSSESS SUCH PRODUCTS. SHIPPING CHARGES WILL NOT BE REFUNDED FOR ANY SHIPMENTS REFUSED BY THE DESTINATION COUNTRY’S CUSTOMS FOR FAILURE TO COMPLY WITH LOCAL LAWS. PRODUCTS REFUSED BY CUSTOMS OR CUSTOMERS FOR FAILURE TO MEET LOCAL LAWS WILL BE SUBJECT TO A 15% RESTOCKING FEE.

 

INTERNATIONAL SHIPMENT METHODS:

ECONOMY SHIPPING

ECONOMY SHIPPING SERVICE WILL BE VIA FEDEX INTERNATIONAL MAIL SERVICE (FIMS)-STANDARD SERVICE. FEDEX FIMS SERVICE ACCEPTS PACKAGES FROM 1OZ/.03KG TO 50LBS/22.7KG’S. FEDEX FIMS STANDARD SERVICE DELIVERS TO THE DESTINATION COUNTRY’S POSTAL SERVICE WITHIN 7-11 BUSINESS DAYS. THE DESTINATION COUNTRY’S POSTAL SERVICE WILL MAKE FINAL DELIVERY. TRACKING IS NOT AVAILABLE FOR THIS SERVICE.

 

STANDARD SHIPPING

STANDARD SHIPPING SERVICES INCLUDE OUR CHOICE OF USPS PRIORITY MAIL EXPRESS INTERNATIONALFEDEX INTERNATIONAL ECONOMY OR UPS WORLDWIDE EXPEDITED. USPS PRIORITY MAIL EXPRESS INTERNATIONAL IS FOR PACKAGES WEIGHING UP TO 70 POUNDS OR 31.75 KILOGRAMS. THIS SERVICE INCLUDES TRACKING AND TYPICALLY DELIVERS WITHIN 3-5 BUSINESS DAYS. FEDEX INTERNATIONAL ECONOMY IS FOR PACKAGES WEIGHING UP TO 150 POUNDS OR 68 KILOGRAMS. THIS SERVICE INCLUDES TRACKING AND TYPICALLY DELIVERS WITHIN 2-5 BUSINESS DAYS. UPS WORLDWIDE EXPEDITED IS FOR PACKAGES WEIGHING UP TO 150 POUNDS OR 68 KILOGRAMS. THIS SERVICE INCLUDES TRACKING AND TYPICALLY DELIVERS WITHIN 2-5 BUSINESS DAYS.

 

EXPEDITED SHIPPING

EXPEDITED SHIPPING SERVICES INCLUDE OUR CHOICE OF FEDEX INTERNATIONAL PRIORITY OR UPS WORLDWIDE SAVERFEDEX INTERNATIONAL PRIORITY SERVICE IS FOR PACKAGES WEIGHING UP TO 150 POUNDS OR 68 KILOGRAMS. IT IS GUARANTEED, END OF DAY DELIVERY WITHIN 1-3 BUSINESS DAYS. DELIVERS MONDAY THROUGH FRIDAY AND INCLUDES TRACKING. UPS WORLDWIDE SAVER SERVICE IS FOR PACKAGES WEIGHING UP TO 150 POUNDS OR 68 KILOGRAMS. IT IS GUARANTEED, END OF DAY DELIVERY WITHIN 1-3 BUSINESS DAYS. DELIVERS MONDAY THROUGH FRIDAY AND INCLUDES TRACKING.