Unfortunately, we are not able to accept returns on e-liquid that does not meet personal flavor expectations. Taste is a very subjective sense that will vary greatly from person to person. We highly recommend purchasing a sample pack or 10ml sample bottle from our site to determine if our e-liquid is a good match for your personal taste. In accordance with our strict Quality Control guidelines, returned e-liquid could never be re-used for any purpose, so will not be accepted.
Consumable hardware such as atomizers, cartomizers and cartridges are non-refundable unless proven to be defective. Defective consumable products may be returned for a full refund or exchange within 30 days of purchase.
If you're not absolutely satisfied with your purchase of Halo brand hardware, you can return it for a full exchange or refund within 30 days of receipt.