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I’m new to vaping and have spent a few hundred dollars at this site in the past couple of weeks. I purchased a bunch of fluid, a Reactor Shorty (great vape but only 2ml tank) and, recently, a Reactor Mega and extra tank. (also a great vape with 5ml tank) My problem is Halo customer service. Both units and spare tanks specify coming with 1 stainless and 1 glass mouth piece in the specifications. My Shorty came with a glass one but when I recieved my Mega and spare tank, no glass mouth pieces.
I called customer service and the woman told me the Mega didn’t come with them. Even after I expressed being annoyed about the misleading specs, she wouldn’t send me 2, let alone 1 glass mouth piece! She even told me I could get them “anywhere”.
If Halo is going to mislead their customers and then cry about sending me a $2.99 mouth piece that’s advertized as coming with the product, especially after all the money I’ve spent with them, I’ll happily go “anywhere” else for my vape needs.
Where to begin? I ordered this for my husband for our anniversary. Thought it would be nice as he drives for a living and is always having to tell people no when they try to bum ciarrettes off of him. My first package arrived with broken vape fluid. There went my surprise. HALO CIGS gladly replaced it but even though the package ARRIVED broken, they charged ME for shipping. While it only cost me $3.00, I don't think I should have to pay for shipping on something I didn't break due to poor packaging. 2nd thing: The system leaks. This makes it impossible to take on the road as it has to be stored upright rendering it unusable. Save your money and go to a local shop so you can be sure the quality is there.
I'm fairly new to vaping, so researching a new starter kit was a challenge--it's a steep learning curve to decipher the vernacular. Luckily, I stumbled upon the Halo website after searching the Internet for independent reviews of the "best starter kits on the market." Halo definitely lives up to its stellar reputation. The Reactor Mega exceeded my expectations for long battery life; smooth, warm, tasty clouds; and device settings that even a vaping novice can understand. Plus, the top fill tank is the best innovation--it securely locks into place, doesn't leak, and I no longer have to fiddle with accidentally miss-threading the coil everytime I fill the tank, like I used to with my old Aspire tank. This product definitely lives up to the hype. You won't be disappointed!
I've been having severe issues with primary setup and have heard good things about the Reactor setup. I ordered it Friday and received it today. It took about 5 minutes of use to order a secondary set to keep as a backup in the event I forget to charge the battery or want a different setup with a different liquid.
Simply blown away!
I tried vaping before, twice actually, and it never "took". Went back to Marlboros like an old friend. Just had a new grandson and was determined to make vaping work. Didn't want him associating me with the smell. Didn't smoke in the house, only in the garage. Been on the Reactor Mega for about 6 weeks now and love it. Love the cloud production and the taste-I use Tribeca or Turkish Tobacco mixed with SubZero in about a 3 to 1 ratio (3 parts tobacco flavor to 1 part menthol). The SubZero is too strong on its own. The Reactor is great, but will take some adjusting to get it to your personal preference, but it is worth it. The tank leaked like a sieve the first day, but one call to customer service fixed that and has not leaked a drop since. Speaking of which, Halo's customer service is excellent. One of the main reasons I will stick with Halo. Already referred two coworkers to Halo and they both bought the Reactor Mega and both are extremely satisfied. Would highly recommend anyone give it a try. Sub-ohm vaping is so far superior to the others I have tried. The price for the starter kit includes a bottle of liquid of your choice and is not much more than the price of a carton of cigarettes. I suggest you give it a try if you are considering vaping. The different levels of adjustment and different types of coils is a lot of variables to consider and the instruction manual need to be redone. I suggest you call customer service with any questions, they are very knowledgeable, patient and polite, and will spend whatever time it takes to answer your questions.
|Battery Logo||Halo / Flame|
|Battery Thread||Stainless Steel|
|Battery Cut-Off Time||10 Seconds|
|Battery Length||84 mm|
|Battery Width||50 mm|
|Battery Capacity||5000 mAh|
|Battery Lifespan||300 cycles|
|Battery Voltage Type||Variable|
|Battery Actual Voltage||No|
|Battery Rated Voltage||No|
|Battery Warranty||60 Days from Date of Purchase|
|Tank Color||Stainless Steel|
|Tip Color||(1) Glass / (1) Stainless Steel|
|Tank Length||75.8 mm|
|Tank Capacity||5.0 ml|
|Coil Resistance||.50 ohm Dual Vertical Coil|
|Wall Charger Color||Black|
|Wall Charger Length||54.25 mm|
|Wall Charger Width||41.25 mm|
|Wall Charger Height||17.25 mm|
|Input Voltage||110 volt (USA)|
|Output Voltage||5 volts (DC)|
|Charger Frequency||50/60 Hz|
|Output Current||1000 mA|
|Wall Charger Warranty||90 Days from Date of Purchase|
|USB Adapter Logo||N/A|
|USB Adapter Color||Black|
|USB Adapter Length||1027 mm|
|USB Adapter Width||15.0 mm|
|USB Adapter Height||8.10 mm|
|Input Voltage||5 volts (DC)|
|Output Voltage||5 volts (DC)|
|Output Current||1000 mA|
|USB Adapter Warranty||90 Days from Date of Purchase|