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The Halo Help Desk

As part of our commitment to customer service, Halo is here to assist you in any way possible with a dedicated help section.

New to Vaping?

If you're new to vaping, Halo has you covered. Here's our one-stop section to answer all of the questions you might have as a new vaper. From what an Electronic Cigarette actually is, to how E-liquid is made, to what kind of E-cigarette is right for you, it's all right here:


If you have questions about our E-liquid or hardware, you may be able to find answers in one of our FAQ sections:

eliquid-faq E-liquid FAQ

Contact Us

If you've still got questions, or need assistance, feel free to start an online customer service chat; our operators are standing by seven days a week from 8AM-11:45PM EST or you can always contact us via phone, email or direct mail.

7916 Evolutions Way Suite 200,
Trinity, Florida 34655 United States
Customer Service:(888) 425-6649


Thanks for being a loyal Halo customer!