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G6 E-Cigarette FAQ

 

There are many options available, leading to many questions when it comes to choosing an electronic cigarette. Our G6 FAQ provides some common questions and answers that may help you with your journey.

  • How do I know my battery is charging?
    The USB adapter will show a red light while charging. The USB adapter will show a solid blue light when the battery is fully charged.
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  • The light on my USB adapter is purple/blinks ? What does this mean?
    While charging your G6 battery, the USB adapter light may be red, purple, or even flicker and blink back and forth between red and blue. This is all normal. Once the light is solid blue, it means charging is complete.
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  • The LED tip on my G6 battery is no longer lighting up while charging. Is this normal?
    Yes, the LED tip is only for aesthetic purposes. This may or may not light up while charging. This will not affect charging.
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  • Can I use the Triton USB adapter to charge my G6 battery?
    NO! The G6 battery can only be charged using the G6 USB adapter. Using the Triton USB adapter or 3rd party chargers can cause irreversible damage to the battery and will void any available warranty.
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  • How do I clean my battery?
    A cotton swab with rubbing alcohol can be used to clean off the battery connection area. A toothbrush can also be used to get into the grooves of the battery connection. Doing so will remove any film or debris that may have formed. We recommend cleaning once a week as regular maintenance.
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  • What is the average charging time?
    Two to three hours via wall charger. (Charging from a USB port on a computer may take slightly more time.)
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  • Can I use 3rd party tanks/cartomizers with my G6 battery?
    The G6 battery has an 808D-1 threading. Since Halo does not test with 3rd party products, we cannot guarantee whether or not 3rd party items will be compatible.
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  • What is the difference between manual and automatic batteries?
    Automatic batteries offer an experience most similar to smoking an actual cigarette, so they are typically preferred by new users. Automatic batteries are activated by air-flow, so there is nothing for the user to do other than inhale. With Manual batteries on the other hand, there is a small button which must be pressed for the unit to start working. Once the button is released, the unit will shut off. Manual batteries are typically preferred by experienced users that prefer more control over their electronic cigarette experience.
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  • How do I fill my cartomizer?
    Refilling a G6 cartomizer is fairly simple and can be a great way to save money. First, remove the rubber cap from the back of the G6 cartomizer. Stand the cartomizer up with the threaded end down, and slowly drip 20 drops onto the white “polyfill” inside. Try not to drip too much into the center as this could cause liquid to leak out of the other side. Once about 20 drops have been added, replace the plastic cap and let stand with the threaded end down. Allow 30 minutes for the liquid to adequately be absorbed into the cartomizer. Use a paper towel to clean up any excess liquid that may have leaked out during the process. Ensure the threaded connector is completely dry as well. It is very important not to overfill cartomizers, as this can easily burn out batteries or cause them to experience issues.
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  • How do I replace a cartomizer?
    Replacing a cartomizer is easy. Simply unscrew your original cartomizer from the battery by twisting it counter-clockwise, then reattach a new cartomizer by placing the threaded end on the battery (the side opposite the LED light) and twist it clockwise until it tightens.
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  • How many drops does it take to fill each cartomizer?
    We recommend starting with 20 drops in a completely empty G6 cartomizer. Refilling may require fewer depending on how much liquid is still left in the cartomizer.
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  • How many times can I re-fill each cartomizer?
    Refilling a G6 cartomizer is fairly simple and can be a great way to save money. First, remove the rubber cap from the back of the G6 Cartomizer. Stand the cartomizer up with the threaded end down, and slowly drip 20 drops onto the white “polyfill” inside. Try not to drip too much into the center as this could cause liquid to leak out of the other side. Once about 20 drops have been added, replace the plastic cap and let stand with the threaded end down. Allow 30 minutes for the liquid to adequately be absorbed into the cartomizer. Use a paper towel to clean up any excess liquid that may have leaked out during the process. Ensure the threaded connector is completely dry as well. It is very important not to overfill cartomizers, as this can easily burn out batteries or cause them to experience issues.
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  • Why am I getting a burnt taste?
    This is likely due to there not being enough E-liquid in the cartomizer. We suggest refilling to see if that corrects the problem. If it doesn’t, it may mean your coil has burned out. A cartomizer has a cloth-like material that is wrapped around the heating coil, then polyfill is wrapped around that. If it is heating, but giving you a burnt taste more than likely the cloth-like material that has burned up and you are getting the flavor from that. This would indicate it is time to replace your cartomizer.
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  • My cartomizer is leaking juice onto the battery connection. Why is this happening?
    This is caused by over-filling or filling the cartomizer incorrectly.
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  • How do I know when it is time to add more juice to my cartomizer?
    Low to no vapor and a marked decrease in taste.
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  • How much E-liquid does the mini tank hold?
    The G6 mini tank holds .9 ml. of E-liquid.
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  • How long does the mini tank last?
    Up to two weeks. This time period depends on your vaping habits.
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  • Is the coil in the mini tank replaceable?
    No, once the coil burns out you will need to replace the mini tank.
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  • The wicks in my mini tank have disappeared. Why?
    Depending on the color of the E-liquid it may look like the coils have disappeared. Not to worry; this is normal. The coils are still in the tank.
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  • My mini tank is leaking juice onto my battery. Why is this happening?
    This typically indicates that the tank was either overfilled or that the coil has burned out.
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