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E-liquid FAQ | Halo E-liquid Information

 

E-liquid FAQ

  • What is your most popular flavor?

    Currently, Tribeca is our most popular Tobacco blend and Mystic is our most popular Menthol blend. We do have some exciting new flavors being introduced this year that may change this ranking.


  • What ingredients are used in your E-liquid?

    Our ingredients contain USP-grade propylene glycol and USP-grade glycerin along with a proprietary blend of USP-grade natural and artificial flavorings. All ingredients are FEMA-/GRAS-approved food additives, and we use only the highest quality USP-grade nicotine with a Certificate of Analysis. Our nicotine is tested and documented to be a minimum of 99% pure before our E-liquid is created in our US facility.


  • Should I refrigerate my E-liquid?

    No. Halo E-liquid should be kept consistently at room temperature for optimal flavor. The flavoring in cold E-liquid tends to separate from other ingredients, significantly reducing the flavor. In addition, if your E-liquid has been left outside in a cold mailbox during winter months, it is highly recommended that you allow it to sit at room temperature for 24 to 48 hours before vaping. This should be ample time for the flavoring to meld back with other ingredients, allowing for optimal results.


  • What is the PG/VG ratio of your E-liquid?

    This is proprietary information that we are unable to share at this time. There are many companies looking to duplicate Halo E-liquid, and we prefer not to offer any specific information regarding ratios or specific ingredients.


  • Does your E-liquid contain diacetyl?

    No. Halo does not contain diacetyl in any of our E-liquid formulas. This was a strict requirement for Halo far before it became a popular topic in the forums.


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G6 E-Cigarette FAQ

  • How do I know my battery is charging?
    The USB adapter will show a red light while charging. The USB adapter will show a solid blue light when the battery is fully charged.

  • The light on my USB adapter is purple/blinks ? What does this mean?
    While charging your G6 battery, the USB adapter light may be red, purple, or even flicker and blink back and forth between red and blue. This is all normal. Once the light is solid blue, it means charging is complete.

  • The LED tip on my G6 battery is no longer lighting up while charging. Is this normal?
    Yes, the LED tip is only for aesthetic purposes. This may or may not light up while charging. This will not affect charging.

  • Can I use the Triton USB adapter to charge my G6 battery?
    NO! The G6 battery can only be charged using the G6 USB adapter. Using the Triton USB adapter or 3rd party chargers can cause irreversible damage to the battery and will void any available warranty.

  • How do I clean my battery?
    A cotton swab with rubbing alcohol can be used to clean off the battery connection area. A toothbrush can also be used to get into the grooves of the battery connection. Doing so will remove any film or debris that may have formed. We recommend cleaning once a week as regular maintenance.

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Triton Tank System FAQ

  • Why is my battery blinking when I try to vape?
    This usually indicates a connection issue between the battery and tank. Here are some things to check: ? Is the coil post loose or too tight? Try adjusting the post slightly before trying to vape again. ? Does this tank work on another battery? If it does, the battery connection area may need to be cleaned. If not, the coil has likely burned out and needs to be replaced.

  • My button blinks when first connected to charge. Is this normal?
    Yes, the button on standard Triton batteries will blink when first connected, then the light on the button will turn off while charging.

  • How do I know my Triton battery is charging?
    The USB adapter will blink blue/red while charging. The USB adapter will show a solid blue light when the battery has been fully charged.

  • The light on my USB adapter is purple/blinks ? What does this mean?
    While charging your Triton battery, the USB adapter light may be red, purple, or even flicker and blink back and forth between red and blue. This is all normal. Once the light is solid blue, it means charging is complete.

  • What is the average charging time for my Triton battery?
    One to two hours via wall charger (charging from a USB port on a computer may take slightly more time).

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Tracer FAQ

  • How do I turn this thing on?
    To turn on your Tracer battery, click the firing button on the side of the battery five times in rapid succession. The button’s backlight will blink five times to indicate the Tracer has been successfully turned “on.”

  • Should I turn off my Tracer before storing it?
    Yes. While the battery will not drain just by being on—and though there are safeguards in place—it is best to turn off the battery any time you have finished using the Tracer and are about to store it in a pocket, purse or drawer.

  • Where should I store my Tracer?
    This device should be kept out of reach of children and pets and stored safely in a dry environment. Do not store in high-temperature areas as this will cause irreversible damage to batteries and other components.

  • The backlight on my Tracers Firing Button is blinking, what does this mean?
    The Tracer’s firing button backlight will display the amount of battery life remaining.

  • How do I charge my Tracer?
    To charge your Tracer, attach the small connector of the USB cable into the charging port of the Tracer battery. The larger end of the cable should then be inserted into a computer or other USB compatible power source, or can be used in conjunction with the provided Wall Charger.

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Reactor FAQ

  • How do I turn this thing on?
    To turn on your Reactor, press the firing button on the side of the battery five times in rapid succession. Once the battery is turned on, the LED screen will become visible.

  • Should I turn my Reactor off before storing it?
    Yes. While the battery will not drain just by being on—and though there are safeguards in place—it is best to turn off the battery any time you have finished using the Tracer and are about to store it in a pocket, purse or drawer.

  • Where should I store my Reactor?
    This device should be kept out of reach of children and pets and stored safely in a dry environment. Do not store in high-temperature areas as this will cause irreversible damage to batteries and other components.

  • How do I switch between wattage and voltage modes?
    To switch between wattage/voltage modes, click the firing button three times in succession. The LED screen will reflect the current mode of the battery.

  • How do I adjust my power settings?
    The wattage/voltage can be adjusted by pressing the up or down power adjustment buttons until the desired level is reached. Increases in voltage or wattage will both translate to an increase in power. It is recommended to start with lower levels and slowly increase the wattage/voltage.

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