Halo Retailer Spotlight: Mellow Vape of Tennessee

Halo Retailer Spotlight: Mellow Vape of Tennessee

Mellow Vape General Manager Randy Kamber smoked a pack of cigarettes a day for 35 years. Now, he gets satisfaction from helping others break the bad habit and go to vaping.

Halo: Where did your store name come from?

Randy: Mellow Vape derived from the sensation that the owners got when they purchased their first e-cigs from a kiosk in the mall. They both proclaimed how mellow the flavor and taste were compared to the cigarettes that they both smoked. Since they stated the taste and flavor were mellow, and it was coming from a vape, the Mellow Vape name was born!

Halo: How long have you been in business?

Randy: The first store (in Madison) was opened in the fall of 2013. The second location (in Hermitage) was opened approximately one year ago. The stores are 20 minutes apart and serve specific market areas.

Halo: Why did you start selling vape products?

Randy: Kim (owner of Mellow Vape) was an RN in the trauma unit at Vanderbilt Hospital in Nashville for 10 years. She knew from this background what smoking cigarettes does to anyone who smokes; COPD, respiratory conditions, lung cancer and many other adverse health conditions. She believed that hundreds, if not thousands, of people would give up the habit if there was an alternative option that worked. It (vaping) has and continues to after almost four years in the business.

Halo: How did you become a vape retailer?

Randy: Becoming a retailer was a real challenge! We started with a few lines of juice, a variety of flavors and selected a small number of devices to carry in the stores. Suppliers and vendors have changed over the years based on experiences with both. Kim decided to start her own juice line, Skull and Roses, and carry it in her stores. She started with one flavor and now the line has over 40 flavors! In addition to the Skull and Roses line, we also select different flavors and lines from the outside, like Halo.

Halo: What do you like best about selling vape products?

Randy: I work in our stores four days per week and get to see what customers are looking for and what they are buying. It brings me a great deal of satisfaction to help someone break the bad habit and go to vaping. People have been coming to our stores for almost four years now and never fail to tell me that they haven’t smoked a cigarette in over a week or even two to three years. Just seeing the smile on their faces, not to mention the positive effect on their pocketbooks, is so gratifying! We have made not only a success out of our businesses but are perhaps helping people extend their lives by quitting smoking.

Halo: How would you describe the spirit or vibe of your company?

Randy: Being a “family-owned” and operated business, we take great pride in the appearance of the store, the courtesy we extend to everyone as they walk through the front door and assisting everyone in selecting the right product for their needs. Our environment is very upbeat, friendly, and we call our customers by their names. Most importantly, we assist them in any way we can if problems arise by taking the time to thoroughly explain everything they need to know and correcting the issues.

Halo: How do you want customers to feel when they enter your store?

Randy: We want our customers to feel welcome when they enter the store and we want them to know we are ready to help them with their vaping needs. We want them to feel a relaxed atmosphere. We have a sofa and TV. People come in just to spend time.

Halo: What’s your customers’ favorite Halo flavor?

Randy: Overwhelmingly, our customers’ favorite Halo flavors are Tribeca, Torque 56 and SubZero! Turkish (Tobacco), Cool Mist, and Menthol V are steady performers as well.

Halo: How has Halo/eVo helped your business?

Randy: Halo has helped our business by delivering quality products and allowing us to sell a wide variety of products that our customers will regularly come back to us for. (The) Halo line helps us to retain a lot of customers because they won’t use anything but Halo. Tribeca, SubZero and Freedom Juice. They won’t use anything else.

Halo: Do you vape?

Randy: Yes, I have been vaping for over five years now. I feel better, don’t smell, and can pass on the knowledge I have to customers who want to begin. My personal favorite besides Tribeca is Shamrock. I love the cool, smooth flavor.

Halo: What does vaping mean to you?

Randy: Vaping means everything to me! It has provided a way for me to work in my daughter’s (Kim) business with her and help her grow that business. It has improved my health after smoking a pack a day for 35 years. An article was published in Vapun Magazine two months ago titled “I Am Proof.” It outlines a five-year clinical study of the positive effects vaping had on me. Makes for a good read, check it out!

Mellow Vape is located at 2124 Gallatin Pike North in Madison, TN and 3875 Lebanon Pike in Hermitage, TN. Stop by either location when you’re nearby!

 

DISCLAIMER: Testimonials appearing on halocigs.com are intended to represent actual experiences of individuals who have used our products. They are presented solely as the experiences of those individuals. We do not claim that the testimonials reflect an experience that any other individual or consumer may have or expect. Further, the testimonials are presented as they are provided to us by the author, except to edit for length, relevancy, or correction of minor errors. Halocigs.com is not a public forum for testimonials. All testimonials appear only after they have been reviewed and approved by our staff and are intended solely as a means for people to share their individual experiences with one another. Our company may not share the opinions or views of any of the testimonials presented and we are not responsible for the actual opinions or comments posted. We make no claim that our products treat tobacco dependence or help people quit tobacco use. Our products are not smoking cessation products and have not been evaluated by the FDA or any other regulatory agency. Our products are not intended to diagnose, treat, cure, mitigate or prevent any disease or condition and the testimonials presented are not intended to make such claims.

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